We are so thankful for the smooth and professional atmosphere that Dr Sacks provided us throughout our IVF journey. Dr Sacks was ALWAYS available. We don't remember a single email without or with a delayed answer. He performs all sonograms himself and is always communicative and in direct contact with his patient to answer any concerns or questions they might have.
We landed at Dr. Sacks office after visiting two other fertility doctors and two other fertility centers. The first center made us feel we entered into a factory, undergoing exams and tests in a very subjective manner. We left. The second center was ok, but we felt the doctor lacked the minimum skills for a constructive dr-pationt communication. I left his office full of stress every time I visited him. I was 42 years old with two losses (natural pregnancy) with very very low AMH (0.02). I was already stressed enough and did not need a doctor to add up my stress. I knew from my shaking body and inner voice that I could not start IVF process with that doctor. I called Dr Sacks office to make an appointment. My acupuncturist had mentioned Dr Sacks name once but I had no idea about Columbia Fertility Associates. After the first talk with Dr. Sacks, I called my husband on the way back to work: "Babe, Sacks is our doctor." "How did the talk with him go?", My husband asked. " He patiently and eagerly answered every single question and concern. I left his office with no stress, without him promising me anything", I answered. Finally, we had found Dr Sacks who is skillful in dr-pationt connection and understanding and CFA that was calmly welcoming with a simple human touch, not just a baby factory.
Our IVF process went ahead smoothly and flourished with our PGS tested baby at the first IVF attempt. CFA nurses and staff made us feel like family with their smiles, empathy and compassion. Thank you Dr Sacks! Thank you team CFA for everything!
